SAME-DAY LOGISTICS, COURIER AND WAREHOUSING SOLUTIONS
Express is meeting unique demands for
medical, financial and
needs. Contact us for
Express combines our highly effective Launch 180™ Implementation Plan with the expertise, geographic footprint, history and financial stability for attracting a talented team to serve you. Our people and processes assure you will receive our full attention and the highest quality service.
Our People are the Best
Express offers our customers one of the most experienced, knowledgeable and qualified management teams in the industry. Our executive team, in conjunction with corporate staff personnel, support three regional managers who have responsibility over 31 facilities in 10 states. More than 185 employees system-wide serve Express customers as branch managers, supervisors, customer service representatives, dispatchers, fleet coordinators and warehouse clerks. Our management team averages more than 20 years of experience per person in the industry. In addition, Express is represented on the board of the MCAA – the industry’s top trade association. This engagement provides our team with immediate knowledge of industry trends, best practices and what’s required to respond to an ever-changing environment.
Our field management has logistics expertise and directs local employees and 1,000-plus owner-operator drivers who are committed to your satisfaction. Driver training and compliance are fundamental components in our company’s DNA. All shipments are transported in secured vehicles at all times, and drivers wear photo identification badges for your protection. All Express employees and owner-operators are subjected to a rigid screening process including:
Express assures complete insurance coverage to meet or exceed our customers’ requirements, and all owner-operators are covered with occupational accident insurance (OAI). Our owner-operator agreement includes the latest legal language designed to protect Express customers from legal proceedings resulting from driver error.
To better serve you, we also offer a certified claims investigator, legal support and an insurance department and an innovative, responsive IT team.
Our Processes are Designed with Your Needs in Mind
In addition to the recruiting, training and policies that Express maintains for its employees and drivers, we assure high levels of customer service and satisfaction through our operating procedures, such as:
Security is a Must
In addition to the secure transport we offer on every shipment, all Express facilities: