Technology Solutions

To assure on-time deliveries all the time, Express relies on innovative communications and tracking technologies that help us deliver peace-of-mind to you.

Staying in touch with our drivers and with our customers is a hallmark of the service Express offers. We track and trace your shipments using scanning equipment and communications devices to assure pickup and delivery occurs when needed.

We also use the Internet to provide conveniences to our customers such as electronic invoicing and to handle remote monitoring of our warehouses for added security. When unforeseen circumstances beyond our control do emerge – weather-related delays or traffic obstacles, for example – we rely on communications technology to alert you ahead of time so that you can keep your customers informed.

Express uses these and other technologies in delivering reliability and excellent service for you:

• Two-way communications devices and GPS tracking units – helping us track vehicles, stay in touch with drivers, know where your cargo is at all times and ensure on-time deliveries
• Computerized order-entry system – providing consistent monitoring of your shipment, with tracking, tracing and proof of delivery information always available
• Custom, electronic billing – eliminating overcharges and costly invoice auditing processes
• Scanned OS&D process – providing accurate reporting of Over, Short & Damaged items. Prevents timely tracking and manual search processes while allowing for earlier accessibility to key information
• Systems integration – web services to automate communication between our system and yours for receiving new shipments and providing status updates